Welcome To PhotoCoded Support
Useful information and advice on how to make the most of our services and get in touch with our operators
Frequently Asked Questions
Check the frequently asked questions about our service. For any other questions please try to refer to the Info Center or contact our Customer Support.
PhotoCoded.com is a new and innovative system for verify your online identity and safe it in easy, simple and efficent way.
We verify the real identity of the owner of photo with a Real Time Verification by webcam or videocall.
We also verify all the informations contact by access, in accord to the owner, to its profiles or by the use of private messages.
Please follow the instructions you find here.
Please follow the instructions you find here.
If you find a photo coded but when you search the code or scan it you didn’t found the photocoded page on our site, you must consider 2 way:
- The photo that you found online is a fake.
- For some reason, the owner of photo decided to remove this photo from our site (for example because the information he had verified has changed).
In Both cases, you can’t consider verified the photo that you was looking for verification.
At the bottom of each photocoded page you can find the “CONTACT ME” section with the “REPORT ABUSE” form that you can use to inform the owner.
After real-time verification, it is not possible to modify the information entered without receiving a new verification, therefore the information present in a photocoded page cannot be changed.
However, it could happen, especially as regards the phone number and the nick name of telegram, that a user changes this information in real life by forgetting to update it on his photocoded page.
At the bottom of each photocoded page you can find the “CONTACT WEBSITE” section with the “Signal wrong informations” form that you can use to inform us.
We will verify every report and, in agreement with the owner of the photocoded page, modify what is necessary.
Please follow the instructions you find here.
The first scope of photocoded.com is to verify your identity. You can encode every photo in which you are visible.
Together with your identity you can request to verify:
- Social profles (all type of photos)
- 1 phone number (only Business and Performer)
- Aspect (only Performer)
For get a valid code you need to verify at least:
- 1 social profiles for type Social
- 1 phone number for types Business and Performer
In any case it is strongly recommended to enter as much contact information as possible in order to increase trust and the identification of fraudulent uses of your photo.
In order to be associated with your encoded photos, each social profile must meet the following requirements:
- Creation date not less than 30 days
- Possess a reasonable number of contents such as to make it plausible, such as photos with friends, photos of everyday life, etc.
- In the case of models and performers profiles, no everyday photos are required but only an adequate number of photos in different photo projects.
You can change the information on your photocoded page at any time directly from your profile -> photo coded -> edit / cancel, however this will require real-time re-verification and then a new payment.
Alternatively, you can request free removal of any information on your photocoded page simply by contacting customer support directly from your profile.
Note: Remember that there must always be, at least, a social profile or a phone number.